Privacy Policy

Effective Date: January 29, 2026

1. Introduction

Pharos Steel Works ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pharossteelworks.co.za or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out our contact form
  • Request a quote
  • Send us an email
  • Contact us via phone or WhatsApp

This information may include:

  • Name
  • Email address
  • Phone number
  • Company name
  • Project details and specifications

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Access times
  • Pages viewed

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Process quote requests
  • Communicate with you about our services
  • Improve our website and services
  • Send you technical notices and updates
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share information with third-party service providers who assist us in operating our website (e.g., email service providers)
  • Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Your Rights

Under the Protection of Personal Information Act (POPIA), you have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to the processing of your personal information
  • Withdraw consent at any time

8. Cookies

Our website may use cookies to enhance user experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date."

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: